Canella Beach Hotel Guadeloupe *** | Beach Hotel Gosier Guadeloupe

Our hotel offers an affordable base in a Caribbean setting.
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Our Address is : Pointe de la Verdure
97190 Gosier, Guadeloupe. FWI
Tel: (+590 ) 05 90 90 44 00
Fax: (+590 ) 05 90 90 44 44

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Legal notice
GENERAL TERMS AND CONDITIONS OF SALE\nThese terms (hereinafter referred to as the \"Terms of Sale\") aim to define the terms and conditions under which Hotel Canella Beach (hereinafter referred to as the \"Hotel\") allows its customers (hereinafter the \"Client(s)\") to benefit from an online booking service available on the website www.canellabeachhotel.com (hereinafter referred to as the \"Site\") and described in more detail below.\nPrior to any reservation on the Site, the Client declares to have full legal capacity to commit to these Terms of Sale. The Client is invited to carefully read these Terms of Sale, the prior acceptance of which is mandatory for any reservation on the Site. It is advised for every Client to save and print these Terms of Sale using the standard functionalities of their browser and computer. The Hotel reserves the right to modify or supplement, at any time, all or part of these Terms of Sale. In this case, the new version of the Terms of Sale will be available on the Site with its effective date. Clients are advised to regularly review the Terms of Sale to be informed of any possible modifications. In any case, the Client will be bound only by the version of the Terms of Sale in force at the time the Client makes the reservation on the Site.\n1. PURPOSE\nThe Site allows the reservation of rooms at Hotel Canella Beach. The essential characteristics, availability dates, price, options offered, payment conditions, and specific sales conditions applicable to the selected rate (guarantee policies, cancellation conditions, check-in time, etc.) are presented during the reservation process on the Site. The Client is invited to specify their special requests when making a reservation in the designated field. For example, the reservation of childcare equipment for young children, food allergies, and the presence of animals (animals are never allowed in dining areas for hygiene reasons). The Site also allows the reservation of extras, such as the half-board option. These extras can be reserved online or on-site, subject to availability and unless otherwise stated on the Site.\n2. RESERVATION\nThe reservation process on the Site includes the following steps:\n- Step 1: Providing the selected dates and the possible application of a promotion code,\n- Step 2: Results and selection of the room and rate from those offered by the Hotel,\n- Step 3: Selection of extras,\n- Step 4: Summary of reservation details: room characteristics (length of stay, included options, e.g., child breakfast), total reservation price including detailed applicable taxes; the Client must provide their arrival time and can specify special requests (dietary preferences, animals, etc.). The Client must also provide their contact details (title, name, first name, email address, phone number) and payment information (credit card).\nAny reservation confirmation will require the prior consultation and validation of these Terms of Sale by checking a dedicated box.\n- Step 5: Acknowledgment of the reservation by the Hotel summarizing the reservation (dates, extras, price). Any reservation is considered formed upon the Client\'s click on the \"Book\" page.\nThe Client can make a reservation on the Site for a maximum of 5 rooms. Beyond that, the Client is requested to contact the Hotel by phone or email using the contact information provided on the Site. Rooms will be available on the day of arrival from 2:00 PM (local time) until the departure day, 11:00 AM (local time). Any early arrival or late departure must be requested from the Hotel and may be subject to additional charges (additional night\'s price). Upon arrival at the Hotel, the Client will be asked to present identification to verify their identity.\n3. PRICE\nThe prices related to reservations on the Site are indicated before, during, and after the reservation. The prices indicated are per room for the number of person(s), the selected date, and the subscribed extras. During confirmation, the Client is informed of the total all-inclusive price in euros that the Client must pay (excluding tourist tax). Unless otherwise stated on the Site, extras not offered at the time of reservation on the Site are not included in the price. The tourist tax, not included in the price and presented during the reservation process on the Site, must be paid directly on-site at the Hotel. The prices include the applicable VAT on the day of reservation, and any change in the applicable VAT rate will be automatically reflected in the price indicated on the date of invoicing. Any modifications or implementations of new legal or regulatory taxes imposed by competent authorities will automatically be passed on to the price indicated on the date of invoicing. Some promotional offers are only available on the Site.\n4. PAYMENT\nThe provided credit card will be used as a guarantee for your reservation. This secures your reservation and confirms the availability of the chosen room. No charge will be made at this stage; the card will only be kept in our systems to confirm the reservation. An invoice will be sent electronically to the email address provided by the Client during the reservation. If the Client wishes to receive a paper invoice, they must expressly request it from the Hotel. The Client must present themselves at the Hotel on the reserved dates; payment for the entire stay will be made directly to the Hotel on the day of arrival. Any on-site consumption or expenses incurred by the Client will be paid by the Client on the day of departure at the Hotel. If the Client does not show up at the Hotel on the first day of their reservation, the Hotel will send a debit request to the Client\'s bank for the amounts indicated in the Cancellation Policy below.\n5. CANCELLATION POLICY\nStays booked on the Site are cancellable and amendable without fees or conditions up to 72 hours before the Client\'s arrival date. In case of cancellation less than 72 hours before the arrival date or no-show at the hotel, the first night without extras will be invoiced and non-refundable. \"Non-cancellable / non-refundable\" offers are subject to cancellation fees of 100% of the total stay amount.\n6. ABSENCE OF RIGHT OF WITHDRAWAL\nFor the online reservation of rooms, the Client is reminded that they do not have the right of withdrawal provided for in Article L. 221-18 of the Consumer Code. This is in accordance with Article L. 221-28, paragraph 12, of the Consumer Code, which excludes this right for contracts relating to accommodation services that must be provided on a specific date or during a specific period.\n7. CLIENT RESPONSIBILITY\n7.1 The Client is solely responsible for their choice of room and date on the Site and their suitability for their needs, so the Hotel\'s liability cannot be sought in this regard. The Client is also solely responsible for the information provided at the time of any stay reservation. The Hotel cannot be held responsible in case of erroneous or fraudulent information communicated by the Client. The Client undertakes to use the Site in compliance with applicable regulations and these Terms of Sale. In the event of the Client\'s failure to fulfill their obligations under these Terms of Sale, the Client is responsible for any damage caused by them to the Hotel or third parties. In this regard, the Client undertakes to indemnify the Hotel against all claims, actions, or proceedings of any kind that may result and to indemnify it for all damages, costs, or expenses related thereto. 7.2 Any irregular, ineffective, incomplete, or fraudulent reservation or payment due to the fault of the Client will result in the cancellation of the stay reservation